Device
Which device do I have?
Check the model, generation and variant before choosing a lens route.
Content center
Guides for VR and smart-glasses lenses.
Find help with device compatibility, prescriptions, setup and care. Start with your question, or browse by the type of lenses you use.
01 / Start here
What do you need help with?
Prescription
What prescription details do I need?
Understand the fields on your prescription and what to prepare for review.
Setup
Where should I start with setup?
Choose your product family, then work through the checks before and after setup.
Issue
What if something is unclear or wrong?
Find the support route for a device, prescription, order or received-product question.
02 / Guide paths
Browse by lens context.
01 / VR
VR headset lens overview
Review the published VR lens route, headset directory and product-family context.
02 / Smart glasses
Smart-glasses lens overview
Understand the differences between display-glasses inserts and smart-glasses replacement lenses.
03 / Setup
How the process works
Review device selection, prescription, production, delivery, setup and support checkpoints.
03 / Topics
Go straight to the detail.
01
Prescription
02
Setup & care
03
Process & orders
04 / FAQ
Before you choose a route.
How do VR and smart-glasses lens routes differ?
The VR lens route focuses on headset lens inserts. The smart-glasses route distinguishes display-glasses inserts from replacement lenses fitted to smart-glasses frames. Start with the product family, then confirm the exact device and product.
Can a guide confirm that lenses fit my device?
A guide can help you identify what to check, but it does not confirm compatibility on its own. Match the exact model, generation and variant with the relevant product information. If the match is unclear, use device support before ordering.
Can I use setup steps for a similar model?
Do not assume that similar models use the same attachment or procedure. Use the instructions for the exact device and lens product. If they are missing or unclear, get device or setup help before applying force.
Where should I go with an order or after-delivery question?
Go to Support and choose the route that matches your question. Keep your order reference, device model and a clear description of the issue ready.
Still need help?
Choose the support route that matches your question.